For shipping of kayaks, we provide you with the option to switch your shipping to expedited LTL via TWA Freights for $450. While we cannot guarantee this option to be damage-free, you will receive your kayak in 2-5 business days. We will wrap your kayak in extra cardboard, put extra “fragile” and “no forklift” stickers on it, and do everything in our power to make sure it arrives safely.
If you select the FedEx option, then you will be required to fully inspect your kayak PRIOR to signing the delivery report. Major damage to the hull, such as a structural crack or hole, will qualify for a replacement as long as the kayak is REFUSED by the consignee. In this case, reach out to info@oceanbayboats.com and we will begin the claim process. You will be shipped a new kayak as soon as possible, depending on availability.